Help & FAQs

Find answers to all your questions.
Still confused? Get in touch.

What is it?

rseev.com allows you to send a digital Gift Card to friends and family in a more delightful way. Recipients must complete a challenge such as a game before they can unlock their gift and personal message from you.

You pay a small amount depending on the challenge you send plus the amount you wish to gift on the eGift Card.

We have 100s of gift cards from the world's top brands. With rseev.com, recipients are free to choose whichever gift card they wish. You simply choose how much you wish to gift and the recipient can choose which gift card they want to spend it on.

They'll receive an intriguing and exciting SMS message on their phone. Eeek!

Once they successfully complete the challenge, they'll unlock your message and gift in a wonderful reveal which trumps any traditional card, email or boring WhatsApp message.

Your personal message

Anything! A birthday wish, an anniversary message, an announcement...whatever you want.

For your message you can add text AND either upload a photo or a video.

Get creative!

- Make a video selfie.
- Upload a photo of some tickets you've purchased for them.
- Announcing a pregnancy? Upload a scan photo.
- Surprising them with an extra gift? Hide it somewhere and tell them in your message to "hunt upstairs"
- Continue the adventure in your own home by providing clues in your message

It's completely up to you...the more creative, the better the recipient's reaction when they see it.

We support all common formats of images and videos.

Yes. We send an SMS explaining they have a message and gift from you.

We keep it for 1 month after which it will be deleted permanently.

We reserve the right to review messages to ensure they meet our criteria. We don't accept any messages, images or videos that are threatening or malicious, contain pornography or that include any suggestion of racial hatred, homophobia or discrimination.

I've been sent a challenge

Your SMS should tell you who the experience is from.

Dang, we're very sorry to hear this. Please contact us so we can help you.

Ordering

Browse our challenges, select one you think the recipient will enjoy and then follow the checkout steps. During checkout you'll be able to select the amount you wish to gift as well as add your personal message.

We currently accept PayPal and all major debit and credit cards through Stripe and additionally via Google Pay and Apple Pay.

If the eGift Card has not been claimed, an order can be cancelled and will be fully refunded on to the original payment method.